You may have already known the important information there is to know about web hosting companies, right? They are companies that provide hosting services to their clients. Hosting, in this context, means that a website will be visible online since the companies are ‘hosting’ the website inside their servers that operate all the time.
That being said, there are resellers that would sell hosting plans from legitimate hosting companies. This type of thing is known as reseller hosting and it refers to a third-party company reselling the hosting services that are offered by another hosting company (which is the original one).
If you are thinking about becoming a reseller, here are a couple of things that you need to know about it:
What is Your Target Market?
If you are thinking about reselling web hosting services, it is imperative that you know who your target market is. You see, people have different needs and the same goes for those who are looking for a web hosting service.
A business website owner may require more professional applications as opposed to someone who just wants to have their website be accessible online.
Partner with a Reliable Source
The next thing that you need to do would be to choose the right hosting company to partner up with. If you want to become a reseller, you need to find a company that offers the following:
- Managed services across the board
- A site builder
- Private name servers
- Impeccable Customer Support
- And others
Plans Should Be Upgradeable
One of the problems that most resellers face is the number of hosting plans they can offer. Make sure that you go with a company that allows you to scale your plans depending on the need.
Of course, the same thing happens to your customers as well. You may offer them a hosting plan with specific features, but as they gain more traction and success, their needs change as well. That is why you’d want to go with a company that allows you to make your reseller plans upgradeable at any time.
Customer Support Should Be There
Even if you are a reseller, it is imperative that your hosting provider also gives amazing customer service. You see, whenever someone has a problem with their existing hosting plan, you should be able to address it.
You can either have your own set of support staff or you can confer with the original company so that you can streamline the entire customer service process.